zh666 Privacy Policy

01 Introduction & Scope of This Policy

This Privacy Policy (hereinafter referred to as "Policy") is issued by zh666 (hereinafter referred to as "zh666", "we", "us", or "our") and applies to all personal data collected, processed, stored, or used in connection with the zh666 online casino and sports betting platform accessible at zh666.bet (hereinafter referred to as "the Platform").

This Policy applies to all individuals who interact with zh666 in any capacity, including registered account holders, visitors who browse the Platform without registering, individuals who contact zh666 support, and any other person whose personal data zh666 processes in connection with the operation of the Platform. For the purposes of this Policy, such individuals are referred to as "you", "your", or "the Player".

This Policy should be read alongside the zh666 Terms & Conditions, which govern the overall relationship between zh666 and its players. In the event of any conflict between this Policy and the Terms & Conditions on matters relating to personal data, this Policy shall prevail.

zh666 serves players across Pakistan, including in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, and other cities. This Policy is written in English, which shall be the governing language for all privacy-related communications between zh666 and its players.

02 Data Controller

For the purposes of applicable data protection law, zh666 acts as the data controller in respect of all personal data collected from players using the Platform. As data controller, zh666 determines the purposes and means by which your personal data is processed.

zh666 operates under an international gaming licence issued by a recognised regulatory authority. Our data processing activities are conducted in accordance with the data protection requirements imposed under the conditions of that licence and applicable international standards for the protection of personal data.

03 Personal Data We Collect

zh666 collects personal data from you directly (when you provide it to us) and indirectly (automatically, through your use of the Platform). The categories of personal data we collect are described in the table below.

zh666 does not intentionally collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) except where strictly required for responsible gaming compliance — for example, where a player self-declares a gambling addiction as part of a self-exclusion request. Such data is handled with heightened confidentiality and access controls.

04 How We Use Your Personal Data

zh666 uses the personal data collected from players for the following specific purposes. We process your data only to the extent necessary for each stated purpose and do not use your data for any purpose that is incompatible with the reasons for which it was originally collected.

• Account Registration & Management: To create and maintain your zh666 account, verify your identity and age (21+ requirement), and enable you to log in and use the Platform.
• Transaction Processing: To process deposits via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, and to process withdrawal requests to your registered payment method, all denominated in PKR.
• Gaming & Platform Operations: To operate cricket betting markets, live casino games, slot games, and all other Platform features, and to record the results of your gaming activity accurately.
• Identity Verification (KYC/AML): To verify your identity, age, and source of funds in compliance with anti-money laundering regulations and the requirements of our gaming licence.
• Customer Support: To respond to your queries, resolve disputes, and provide assistance via our 24/7 Live Chat service.
• Responsible Gaming: To monitor your gaming activity for signs of problem gambling, to enforce deposit limits or self-exclusion requests you have set, and to communicate with you about responsible gaming resources where appropriate.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, but only where you have provided your consent to receive such communications. You may withdraw your consent at any time via your account settings.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, collusion, and other prohibited conduct on the Platform.
• Legal & Regulatory Compliance: To comply with our obligations under applicable law, our gaming licence conditions, and lawful requests from regulatory bodies, law enforcement agencies, and financial intelligence units.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the performance, design, and features of the zh666 Platform.

05 Legal Basis for Processing

zh666 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing that is necessary for the performance of the contract between you and zh666 — specifically, the operation of your account, the settlement of bets, and the processing of deposits and withdrawals.
• Legal Obligation: Processing that zh666 is required to carry out to comply with its legal and regulatory obligations, including KYC identity verification, AML transaction monitoring, and data disclosure to regulatory authorities.
• Legitimate Interests: Processing carried out to pursue zh666's legitimate business interests, including fraud prevention, platform security, and improving the zh666 gaming experience, provided that such interests do not override your fundamental privacy rights.
• Consent: Processing of your data for marketing communications, where you have provided explicit, freely given, informed consent. Consent-based processing may be withdrawn by you at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

06 Data Sharing & Third-Party Disclosure

zh666 does not sell, rent, or trade your personal data to any third party for commercial purposes. zh666 may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other financial service providers, to the extent necessary to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML compliance service providers who assist zh666 in verifying player identity and monitoring transactions for suspicious activity.
• Gaming Technology Providers: Software providers who supply the casino games, sportsbook platform, and live dealer technology integrated into zh666. These providers may receive anonymised session data necessary for game operation.
• Regulatory Authorities: Gaming regulators, financial intelligence units, and other regulatory bodies to whom zh666 is required to report under the conditions of its international gaming licence.
• Law Enforcement: Police, courts, and other governmental bodies when required to do so by a lawful order, warrant, or legal obligation.
• Professional Advisers: Legal counsel, auditors, and accountants who require access to player data in the course of providing professional services to zh666, subject to strict confidentiality obligations.

07 Cookies & Tracking Technologies

zh666 uses cookies and similar technologies (including local storage and session storage) on the Platform to support essential functions, improve performance, and provide you with a better user experience. The following categories of cookies are used by zh666:

• Essential Cookies: Strictly necessary for the Platform to function. These cookies manage your login session, maintain your account security, and enable core betting and gaming features. Essential cookies cannot be disabled without rendering the Platform unusable.
• Functional Cookies: Used to remember your preferences, such as your preferred language, display settings, and responsible gaming limit configurations. These cookies enhance your experience but are not essential to Platform operation.
• Analytics Cookies: Used to collect anonymised data about how players use the zh666 Platform — such as which pages are visited most frequently and how long sessions last. This data is used exclusively to improve Platform performance and is not linked to your personal identity.
• Responsible Gaming Cookies: Used to enforce session time limits, cooling-off periods, and self-exclusion settings that you have configured in your account. These cookies are critical to the integrity of zh666's responsible gaming tools.

zh666 does not use third-party advertising cookies, retargeting pixels, or social media tracking cookies. You may manage your cookie preferences through your browser settings, though disabling essential cookies will affect your ability to use the Platform.

08 Data Retention

zh666 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including the satisfaction of any legal, regulatory, accounting, or reporting requirements imposed by our gaming licence or applicable law.

As a general principle:

• Account and gaming data is retained for the duration of your active account plus a minimum of five (5) years following account closure, in compliance with AML record-keeping obligations.
• Financial transaction records are retained for a minimum of seven (7) years following each transaction date, in accordance with standard financial record-keeping requirements.
• KYC identity verification documents are retained for the duration of your account plus the applicable post-closure retention period required by our licensing authority.
• Communications and support records are retained for a minimum of three (3) years following the date of the communication.
• Anonymised or aggregated data that cannot be linked to any individual player may be retained indefinitely for statistical and analytical purposes.

Upon the expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be associated with you as an individual.

09 Security Measures

zh666 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and zh666 servers.
• Encryption at rest for all databases containing personal data and financial records.
• Role-based access controls ensuring that zh666 staff can only access player data strictly necessary for their specific job function.
• Multi-factor authentication requirements for all zh666 staff accessing systems that contain personal data.
• Regular penetration testing and vulnerability scanning of zh666's infrastructure by qualified information security professionals.
• Automated monitoring of account activity for anomalous behaviour indicative of unauthorised access or fraud.
• Documented incident response procedures ensuring that any personal data breach is identified, contained, and reported to the relevant authority within required timeframes.

10 Your Privacy Rights

Subject to applicable law and the requirements of zh666's gaming licence, you have the following rights in relation to your personal data held by zh666. To exercise any of these rights, please contact zh666 support via Live Chat:

• Right of Access: You have the right to request a copy of the personal data that zh666 holds about you, along with information about how that data is being processed.
• Right to Rectification: You have the right to request that zh666 correct any inaccurate or incomplete personal data held about you. You may also update certain account details directly via your account settings panel.
• Right to Erasure: You have the right to request that zh666 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to zh666's legal and regulatory retention obligations which may require certain data to be retained.
• Right to Restriction: You have the right to request that zh666 restrict the processing of your personal data in certain circumstances, for example while a dispute regarding the accuracy of your data is being resolved.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format and to transmit that data to another data controller where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data where that processing is based on zh666's legitimate interests. You also have an absolute right to object to the use of your personal data for direct marketing purposes, which you can exercise at any time via your account settings.
• Right to Withdraw Consent: Where zh666 processes your data based on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time via your account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

zh666 will respond to all data rights requests within a reasonable timeframe, which will not exceed the maximum period permitted under the applicable regulatory framework governing our operations. zh666 will not charge a fee for handling data rights requests unless the request is manifestly unfounded, repetitive, or excessive.

11 Children, Minors & Age Verification

The zh666 Platform is strictly intended for adults aged 21 years and over. zh666 does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the account registration and KYC process, and accounts found to belong to individuals under 21 will be immediately closed.

Parents and guardians are strongly encouraged to install parental control software on shared devices to prevent minors from accessing online gambling platforms. A list of recommended parental control resources is available upon request from zh666 support.

12 International Data Transfers

As an internationally licensed gaming operator, zh666 may transfer your personal data to recipients located outside of Pakistan in the course of operating the Platform. Such transfers may occur when processing payments through international payment networks, when using cloud-based infrastructure, or when engaging licensed technology providers whose servers are located in other countries.

Where personal data is transferred outside of Pakistan, zh666 will ensure that appropriate safeguards are in place to protect your data to a standard that is at least equivalent to the protections described in this Policy. Such safeguards may include contractual data protection clauses with the relevant recipients, or transfers to jurisdictions that maintain adequate data protection standards as recognised by our licensing authority.

13 Changes to This Privacy Policy

zh666 reserves the right to update or revise this Privacy Policy at any time. When material changes are made to this Policy, zh666 will notify registered players via email and/or an on-screen notification upon their next login to the Platform. The updated Policy will also be published on this page with a revised "Last Updated" date at the top of the document.

Your continued use of the zh666 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with any change to this Policy, please discontinue use of the Platform and request account closure in accordance with the zh666 Terms & Conditions.

zh666 recommends that you review this Privacy Policy periodically to remain informed of how your personal data is being used and protected.

14 Contact, Complaints & Data Protection Officer

If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, or wish to make a complaint about how zh666 has handled your personal data, please contact us using the details below:

• Support Channel: Live Chat — available 24 hours a day, 7 days a week, serving players across Karachi, Lahore, Islamabad, Faisalabad, and all of Pakistan.
• Email: [email protected] (plain text — not a clickable link).

zh666 will investigate all privacy complaints promptly and in good faith. Where a complaint cannot be resolved to your satisfaction through our internal complaints procedure, you may escalate the matter to the relevant supervisory authority under our gaming licence. Details of the applicable supervisory authority and its contact information are available upon request from zh666 support.